Milestones and History

PacketExchange is a global network services provider that owns and operates a network connecting 65+ points of presence in Europe, Asia and North America. The core of this network is a private backbone consisting primarily of multiple 10 Gigabit Ethernet links over dedicated wavelengths on a diverse fibre-optic mesh. Founded in 2001 as a wide-area Internet Exchange fabric and application delivery service provider, PacketExchange offers a portfolio of services including Ethernet Private Line, Wide Area Community Networking and Wide Area Peering, a Managed Routing Platform, single and multi-homed IP Transit, and Content Delivery Networking. The company‘s global infrastructure and expertise are also used in support of Cloud Computing initiatives.

The Company‘s founding mission was to build a distributed Internet Exchange, exploding the original business model using Layer 2 Ethernet over MPLS technology and allowed the Company to provide point to multi-point Ethernet connectivity as well as the wide area peering services. This model was well received and now over 130 networks are peering over the PacketExchange network.

While PacketExchange has always had wide area peering at its core, customers have adopted the technologies present within the peering fabrics to create Community of Interest Networks spanning the continents. This has allowed them to create wide area intranets for their own use linking remote offices and customer facing extranets to allow them to share data with remote customers. While seemingly bespoke in nature as each customer has their own demands, the technology, delivery and support remain core skills deployed in new ways. These have also allowed PacketExchange to develop strong relationships with many service providers worldwide as we have pulled together diverse network elements to create single customer solutions.

A key strength of the PacketExchange offering has always been the ability to provide customers with multiple services from a single port on the network. This has allowed customers to aggregate wide area peering, multi-homed IPT and point to multi point Ethernet private line services across a single infrastructure, greatly simplifying the deployment, ongoing management and supplier relationship management.

The peering capability and knowledge personnel have gained over the years uniquely positions PacketExchange to create and deploy innovative solutions to the ongoing issues of ensuring that revenue generating traffic traverses from source to consumer in the best possible way – each and every time. We aim to protect the revenue stream and respect the fact that our customers‘ customers will only keep paying if the quality of service matches expectations. In today‘s online and real time environment, there is small margin for error.

The Company now serves over 500 customers, covering Carriers, ISPs, Content Providers and major Enterprises including some of the largest names. The network has grown to cover the US, EU and Asia with Points of Presence in 65+ locations worldwide.

Throughout its history, PacketExchange has been recognized for innovation and has established a reputation for excellence. The company was listed by Tech Track as the “14th Fastest Growing Technology Company” for 2005 and the “18th Fastest Growing Technology Company” for 2006. Deloitte named PacketExchange a winner of the UK Technology Fast 50 awards for 2007, identifying the company as one of the UK‘s fastest-growing high-technology companies through an objective ranking based on sustained revenue growth over the past five years.

In 2007, PacketExchange received international attention for facilitating the internet album release by the band Radiohead using our eXpress peering fabric and third party Content Delivery Networks while Level 3 recognized PacketExchange as one of its top partner/resellers worldwide in 2008.

PacketExchange‘s growth and success in attracting funding has been built on a foundation of innovation and cost efficiency. By staying lean and flexible we have maintained our leading industry position, earning a reputation for responsiveness and reliability.