About PacketExchange
All the right connections
Understanding the strategic importance of online delivery, PacketExchange has defined a series of solutions that give the greatest possible protection to this digital revenue stream. Whilst the simplest solution is to deploy connections to multiple IP Transit providers from each business location, this leaves today‘s Enterprise at the mercy of the unmanaged and inherently insecure and unreliable public Internet. As such PacketExchange believes a hybrid solution of internet access and private networking will be best placed to achieve the goals of performance, flexibility and reliability sought in the ever changing commercial environment, while always mindful of achieving the benefits of private networking at Internet economics.
The requirements of today‘s distribution solutions outstrip capabilities delivered in earlier delivery system approaches. As corporations have fundamentally changed the ways they use the Web, the nature of the delivery systems must also fundamentally change.
PacketExchange meets and exceeds the requirements of today‘s Web applications by changing the delivery mechanism from a tactical infrastructure cost to a strategic solution asset that ensures safe, reliable and consistent revenue delivery. It is the only delivery platform that bypasses the shortcomings of earlier generation delivery networks — whether Internet acceleration, application acceleration or Internet measurement.
Only PacketExchange is designed to deliver all of the contemporary capabilities that those companies that view the Web as the revenue stream need for delivery assurance:
• Completing on-demand, business-critical transactions with the same level of robustness, predictability and security as their on-premise equivalents
• Optimising user response time to improve customer satisfaction and ensure performance that drives growth in revenue opportunities
• Build a community of trusted and qualified user networks and solutions providers where each member can quickly optimize service delivery for target customers and bypass the generic Internet free-for-all.
• Provide a customer business model that enables customers to make delivery a strategic business asset.
• Equally optimise the upload and download content exchange for rich media and content sharing sites
• Providing security by utilising a Layer 2 private network rather than Internet facing Layer 3
• Accountability as PacketExchange manages end-to-end relationships
Since its foundation in 2001, the company has established itself as a successful growth business, with top 20 ratings in the Sunday Times/Microsoft TechTrack 100 index in 2005 and 2006, as well as the Deloitte fast 50.
Our hundreds of customers represent multiple industry sectors and countries, and includes smaller online businesses as well as some of the world‘s largest brands.
The complex challenge of delivering today‘s Web applications require a new set of technology and business capabilities and are highlighted by the following key customer requirements:
| Category | Requirement | Value Proposition |
| Economics |
Align costs with revenue |
Removes the need for huge upfront investments in network bandwidth and server capacity. Enables customers to reach immediate break-even on spend by incrementally paying for what they need and use without sacrificing performance or the availability of as-needed capacity. |
| Content |
Optimize both uploads and downloads |
Ensures rapid subscriber on-ramping, optimal user experience and reliable transactions, all by balancing the optimization of solution-generated content (downloads), user-generated content (uploads), and user transaction requests. |
| Configurability | Adapt to each solution and its users | Optimizes cost and performance by allowing the delivery model to be configured to the specific requirements of each application. Delivery performance can be tiered to different classes of users, aligning costs with the revenue and value received. |
| Insight | 100% visible and controllable | The entire, bi-directional interaction can be viewed and controlled, giving customer finer-grained visibility into the entire user experience and interaction. This allows customers to fine tune solutions for the optimal user experience. |
| Community | Structured | PacketExchange customers inherit a community of connections with global solution providers and ISPs. This lets customers' leverage the PacketExchange customer community and their users to extend solution reach. |
These are tenets that we keep in mind in throughout the design of solutions. We believe the solutions we create will deliver on these promises and provide the high performance and robust infrastructure companies requires for their online strategy.
• Find out more about PacketExchange‘s history of growth.
• Read customer case studies.
• Contact us now to find out how we can help your business.
